A non-refundable deposit is required of all commissions in order to secure your place in line.  Acceptable payment methods include paypal, credit/debit cards as well as money orders.  Applicable tax will be applied to orders during checkout.  Should you choose to cancel your custom order at any time, the down payment can be exchanged for store credit.  

Once your order is nearing completion, you will be provided with a link to the remaining balance.  Items will be shipped via USPS Priority unless otherwise requested.  Signature confirmation will be added to all orders over $1000

Commissions that have been personalized with brands or initials are non-returnable.  All other orders must be returned in their original, unused, and unaltered condition within 14 days of receipt in exchange for store credit.  Credit will be issued once I have received the item(s) and confirmed the condition.

Wait time can vary from 3-8 months depending on the time of year.  Please be patient as I complete each piece in the order it was placed.

Please take the time to read product descriptions carefully before making purchases online.  Dimensions and detailed descriptions are carefully provided. Please reach out with question before making a purchase.

Orders placed online will be shipped within 1-5 business days using the customer's preferred shipping method (selected at checkout).  All orders over $1000 will include signature confirmation.

Merchandise may be returned for store credit.  To be eligible, they must be returned within 14 days of receipt in their original, unused and unaltered conditon.  Customer is responsible for return shipping.  I would recommend purchasing additional insurance and tracking to ensure it is returned safely.  Store credit will be issued once the merchandise has been received and its condition confirmed. 

Merchandise purchased in person at a show can also be exchanged or store credit as long as it is returned in its original, undamaged state within 14 days of purchase.